General Questions

Success in trading in Commodity/ Currency / Share (Stocks) markets purely depends on to know where to enter the trade and exit the trade nothing more. To know about the exact buy or sell entry points a trader must depend on an accurate technical analysis software that helps the trader to make timely trade entry and exits without any complex algorithms or calculations, the software will do all the calculations that human can’t do. Our Firstchartsoft will clearly support you for that.

You must know there is no software that gives 100% accurate signals. But our Firstchartsoft trading systems are designed to give more than 90% accurate buy or sell signals and by following the instructions provided with the software a trader can make 100% profit from his/her investment in a month time. The ratio of profit depends on your time, investment and risk taking capacity. But we know by following our trading system even fresher can protect his capital and earn good income as profit from trading.

There is no difference in both, that means trading system and buy sell signal software is mean to support the trader for exact buy or sell entries with exit with highest accuracy and make the trader in profit.

Firstchartsoft software Works on MT4 platform with more than 90% of accuracy, the main advantages of our trading system mentioned below.
1. Firstchartsoft has ultrafast real time chart runs along with trading terminal.
2. Displays Target & Stop Loss Levels (Trailing Stop Loss) on Screen
3. High Profits and Low Risk! Reduced Emotions
4. Can view multiple charts in the same screen
5. Advance Popup & Sound Alerts available.
6. Works on Windows Tablet, Desktop & Laptop
7. One can easily customize our software as per needs.

Our Trading system is quite simple and easy to understand, Even a beginner too catch its techniques very easily. We have highly experienced trainers and support team to guide you 24x7. We help you to use the software in a profitable way.

Yes off course you will. Before making purchase decision you must get confident with our trading system. You can check the features and live performance of our software in real time through desktop sharing software. For getting demo you may fill the contact form on website or call our sales person directly, and our person will get in touch with you and guide you for real time demo.

Yes we can install the Firstchartsoft trading system in your Meta Trader software without changing the existing files and formulas. Our software will works with our templates. So you can simultaneously work with both the software’s.

Yes our software will send email alerts when ever generate new Buy/Sell signals, using your own GMAIL account SMTP servers and you can set email alerts for any Scrips and for any time frames.

Yes we will re install the software with free of cost and if you want to change the software to another PC we can do it. We offer you life time support free once you purchase this software

Payment Related

We have payment options to accept Credit/Debit card (National & International Clients)and Net Banking (Indian Clients) In addition to these we have following options to make the payment. 1. PayPal, 2.Google Pay, 3.Phonepe, 4.Paytm.

Once you made the payment, you have to inform your concerned sales person or contact directly through the live chat facility in our web site. Once the payment confirmed by our accounts department, installation instruction will pass to technical department. They will configure the software and will inform your concerned sales person as ready for installation. Your sales person will collect the desktop sharing software's ID and Password and pass to tech person and the tech person will connect your system and install the software. All this process will be completed within 15 minutes once the payment confirmed by our accounts department.

Customer have the facility to watch the real time demo/trial before purchasing the software and get convinced about the software, so the amount once paid will be final and not refund under any circumstances.

No we don’t provide software for monthly subscriptions. You can purchase this software as onetime payment; you will get life time support and updation free of cost.

No, there is no recurring or any other hidden fees to pay in software for life time. But you need to pay real time data charge if you opt for Indian Markets, since we are purchasing data for Indian markets from other vendors.
Rs.600 Per Month for MCX, NSE (Fut, Stocks& Options),MCXSX,NCDEX,FOREX & COMEX

No need, Once you purchase the software you will get life time updation and support free, when ever new version release automatically it’s will be update to your system, all updates are free of cost for life time.

After Purchase

Yes we will give an orientation about the software after the installation. Our sales person will call you once he got the confirmation from technical department that your software installation done, then he will explain you how to use the software profitably with the tips and tricks

We advise you to do Paper trading or Demo Trading for at least a week to maximum a month to get familiar with the software and its features. You must be in profit while in paper trading or demo trading, and then only you have to do real trade. If any small mistake from your side will ruin your investment.

Sure, you can reach us through any of following way.
a) Call your concerned sales person to his mobile number that you have
b) Contact your concerned sales person via email/Skype/whats app
c) Use our live chat facility in web site
d) Drop an email to_ [email protected]

Our dedicated support team is here for you whenever you need it. You can call them for your any queries at any time regarding this software; our experienced persons will definitely support you

Sorry, No, the software is configured for single license and it can be use in one system with specific ID. If you want to change the system, you have to inform us and our tech person will guide you with further steps.